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Simple Ways to Improve the Ecommerce Customer Experience

Simple Ways to Improve the Ecommerce Customer Experience

  • product
  • customer experience
  • 22 Aug 2022
Unify Your Agent’s Desktop

Unify Your Agent’s Desktop

Manage multiple customer conversations and records within a single view.

Customer Ticket History

Customer Ticket History

Unlock full insight into a customer’s prior conversations with ticket histories.

Drag & Drop Contact Center Workflow

Drag & Drop Contact Center Workflow

Contacto’s flow builder provides endless customizability to meet your team’s needs.

How to Add Live Chat To Your Website

How to Add Live Chat To Your Website

Provide 24/7 coverage to your customers with live chat.

How to Buy a Phone Number

How to Buy a Phone Number

Buy phone numbers anytime, anywhere around the world for your agents.

How To Make Outbound Calls

How To Make Outbound Calls

Easily initiate outbound calls to contacts within your CRM.

CX Transformation

CX Transformation

Keeping up with the Tech and Service Demands of the Intelligent Consumer

Create A Custom API Call

Create A Custom API Call

Learn how to configure an API to route a caller based on the specific criteria within Contacto.

How To Create A Simple IVR Menu

How To Create A Simple IVR Menu

Create customised scripts, menus, and options with Contacto’s interactive voice response system.

The New Unified Cloud Contact Center

The New Unified Cloud Contact Center

Learn how to configure an API to route a caller based on the specific criteria within Contacto.

Create And Manage Contact Center Teams

Create And Manage Contact Center Teams

Contacto’s Admin Console makes it easy to manage and edit teams

Zendesk Integration

Zendesk Integration

Integrating Zendesk With Contacto’s Contact Center

Salseforce Integration

Salseforce Integration

Integrating Salesforce With Contacto's Contact Center

Click to Call

Click to Call

Click-to-Call Chrome Extension For Outbound Calls

Get Started

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