Platform
Channels
Voice
Trust Plivo’s premium cloud communications platform for crystal-clear, reliable inbound and outbound calling
Chat
Offer live chat on your website with simple setup and direct integration to the agent workbench
In-App
Web
Messaging
Support and engage with customers via popular mobile, text-based channels seamlessly in the agent workflow
WhatsApp
SMS
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Features
Omnichannel Workflows
Tailor customer experiences with an easy to use drag and drop flow builder
Unified Agent Desktop
Consolidate interactions with a single 360 view of the customer
Reporting & Analytics
Leverage built-in contact center analytics to make data-driven decisions
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Integrations
API Integration
Unify workflow with seamless two-way data exchange between Contacto and any API-enabled system.
Zendesk
Extend your ticketing system capabilities with omnichannel customer service communications
Salesforce
Leverage this powerful CRM for a fully featured omnichannel communications platform
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Have multiple devices? We have you covered.
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