API Integrations
Integrate with Anything
Contacto seamlessly integrates with any API-enabled system. Manage two-way data exchange between your critical business systems and Contacto to unify and streamline your agent’s workflow.
Customer Data In Sync
At Your Fingertips
In just a few simple steps connect your business systems with Contacto and empower agents with customer context. Is your system complex? Don’t worry! Our team of experts can configure the integrations for you.
Two-Way Street
View and make updates to customer data in your business systems directly from the Agent Desktop. Free up agents from hopping between multiple applications while having access to the same data.
Unified Agent Desktop
Not only can agents engage with customers on the most popular channels, but they can also create tickets, update order status, process payments, and more, all without ever leaving the Contacto single-view desktop application.
Pre-configured Integrations
Saleforce
Contacto quickly and seamlessly integrates with Salesforce Lightning using a secure API connection. Unify your customer service with continuous context. Learn More